Return & Refund Policy

 

Welcome to [Buy Your Thing]. Customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number must be provided.

Items that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items
• Gift cards
• Personalized or custom-made products
• Products marked as non-returnable

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

• Your refund will be processed within 5–10 business days.
• The refund will be issued through the original payment method used during purchase.

Shipping charges are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the item received
• A brief description of the issue

We will review your request and arrange a replacement or refund where applicable.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was sent.
• The product arrived damaged or defective.

We recommend using a trackable shipping service when returning products.

Order Cancellation

Orders may be cancelled within 24 hours of placement. Once an order has been processed or shipped, cancellation may not be possible.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: [abdulhaseebapril1234567@gmail.com]
Phone: [03124600372]
Store Name: [Buy Your Thing]